jdhbet Privacy Policy

This Privacy Policy ("Policy") is an official document explaining how personal data of players using the jdhbet platform is collected, retained, protected, and shared. By accessing and using this platform, you agree to the terms set out in this Policy.

jdhbet places the highest value on the trust of Myanmar players. Using SSL encryption and strict data practices, we keep your personal information safe and secure.

jdhbet collects the following personal data only for relevant purposes — when players register an account, make deposits or withdrawals, and while they continue to use the platform:

• Name, date of birth, and contact details (phone number, email)
• Payment information — KBZPay, Wave Money, AYA Pay, and bank account details
• Platform access logs — IP address, device type, and browser information
• Gaming records — usage data related to bonuses and promotions
• Customer service interactions — information submitted via Live Chat and email

We never request unnecessary personal data. No data will ever be sold to third parties without consent.

jdhbet uses the personal data collected only for the following purposes:

The jdhbet website uses cookies to improve players' browsing experience. Cookies are small data files stored in the browser players use to access the site.

The platform uses the following types of cookies—

• Essential Cookies: Cookies required for the platform to function properly — login sessions and security tokens
• Security Cookies: Cookies used to protect against fraudulent account access
• Functional Cookies: Cookies that store players' language preferences and regional settings
• Analytics Cookies: Cookies used to understand how the platform is used and to improve our services

Players can disable cookies through their browser settings, but please note that doing so may affect certain features of the platform.

jdhbet does not sell players' personal data to any third party for commission. However, limited data may be shared in the following circumstances to ensure proper operation—

• Payment service providers: Only the minimum data necessary to process financial transactions with services such as KBZPay, Wave Money and AYA Pay is shared
• Technical support providers: Technical teams that help maintain platform stability and carry out security checks
• Legal requirements: Only when strictly necessary to comply with applicable law, court orders or requests from regulatory authorities
• Platform protection: Collaboration with security teams to prevent fraud, money laundering and attacks

The amount of data shared refers only to the minimum needed to fulfil the stated purpose. Third parties are not permitted to use the data they receive for their own purposes.

jdhbet uses a wide range of technical and administrative measures to protect players' personal data—

• All data transmissions are protected with SSL (TLS) encryption
• Players' passwords are stored using salted hashing
• Databases are stored on secured servers protected from external access
• Staff access to player account data is restricted through strict permission management
• Platform security is regularly audited and vulnerabilities are addressed immediately
• Data backup plans are in place to prevent data loss and support recovery

While no digital system can guarantee 100% protection, jdhbet will continue to develop and improve security measures to protect players' data.

jdhbet retains players' personal data for whichever is longer: the period needed to fulfil the stated purpose, or the period required by law—

• Active accounts — for as long as the account remains active
• Closed accounts — financial records are retained for up to 5 years after account closure
• Customer support communications — within 1 year of the issue being resolved
• Financial transaction records — in accordance with legal requirements

Once the data retention period ends, personal data is securely deleted or anonymised.

Every player on the jdhbet platform has the following rights regarding their personal data—

• Right of access: You can request to view the personal data that jdhbet holds about you
• Right to Rectification: You can request correction of any inaccurate personal information
• Right to Erasure: You can request deletion of data that is no longer required by law
• Right to Restriction: You can request that the handling of your personal information be restricted in certain cases
• Right to Portability: You can export your personal information in a readable format
• Right to Object: You can object to the handling of your personal information for communication purposes

To exercise any of these rights, email us at [email protected] or contact us via 24/7 Live Chat. Requests will be fulfilled promptly upon receipt.

jdhbet strictly prohibits anyone under 21 from playing. If we find that a person under 21 has opened an account and provided personal information, we will immediately delete their data and close the account.

If a parent or guardian discovers that their child has accessed the platform, please notify us immediately at [email protected].

The jdhbet website may contain links to third-party websites. Those sites have their own privacy policies and jdhbet cannot be responsible for protecting your information there. Players should read the privacy policies of any third-party sites they visit.

jdhbet may update this Privacy Policy from time to time. Any changes will be published on this page and will take effect from the date they are posted. Players should review this policy regularly.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

If you have any questions about this Privacy Policy, you can contact the jdhbet customer support team—

• Email: [email protected]
• Live Chat: Available 24/7 with Myanmar-language support

Our team will respond to any privacy-related enquiry fully and promptly. Building trust and protecting your privacy are among jdhbet's top commitments.